SMS Privacy Policy

Effective Date: June 18, 2026
Last Updated: June 18, 2026

MI Pharm LLC., doing business as AMAC Pharmacy Services (“Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.amacrxs.com communicate with us, use our services, or participate in our text messaging program.

1. Information We Collect

We may collect the following categories of information:

Contact information, including your name, mailing address, email address, and telephone number.
Information you submit through forms, appointment requests, quote requests, account registrations, purchases, surveys, or customer-support communications.
Transaction and service information relating to products or services you request or purchase.
Communications information, including emails, telephone calls, and text messages exchanged with us.
Technical information, such as your IP address, browser type, device information, referring pages, and information collected through cookies or similar technologies.
Any other information you voluntarily provide to us.

2. How We Use Information

We may use the information we collect to:

Provide, operate, maintain, and improve our products and services.
Respond to inquiries and provide customer support.
Schedule appointments, provide estimates, process orders, and send service-related updates.
Send account, appointment, transaction, delivery, customer-care, or other informational communications.
Send promotional or marketing communications when you have provided the consent required by applicable law.
Operate and administer our SMS text messaging program.
Detect fraud, maintain security, enforce our agreements, and comply with legal obligations.
Analyze the use and performance of our website and services.
As a pharmacy and healthcare provider, we may collect and maintain protected health information (“PHI”) as permitted by applicable healthcare laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). The use and disclosure of PHI is governed by our Notice of Privacy Practices and applicable law. This Privacy Policy supplements, but does not replace, any Notice of Privacy Practices that may apply.

3. SMS Text Messaging Program

When you provide your mobile telephone number and affirmatively consent to receive text messages from AMAC Pharmacy Services, we may send you service updates, customer-care messages, or refill reminders

Message frequency varies based on your prescription activity and service needs but is generally limited to 4 messages per month.

You may opt out at any time by replying STOP to any message. After you send STOP, we may send one final message confirming that you have been unsubscribed. For assistance, reply HELP or contact us at (888) 722-5579 or support@amacrxs.com.

Consent to receive text messages is not a condition of purchasing any goods or services.

4. Mobile Information and Messaging Consent

We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers described elsewhere in this Privacy Policy excludes text messaging originator opt-in data and consent; such mobile opt-in data and consent will not be shared with any third parties for their own marketing purposes.

We may disclose mobile information to vendors that help us deliver and support our text messaging program, such as telecommunications providers, messaging platforms, and technical service providers. Those providers may use the information only to perform services for us and are not authorized to use it for their own marketing or promotional purposes.

The above restrictions do not prevent us from disclosing information when required by law, to protect rights or safety, or in connection with a merger, acquisition, financing, or sale of business assets, provided that the recipient remains subject to applicable privacy and messaging-consent obligations.

5. How We Disclose Other Information

Except for the mobile opt-in information protected in Section 4, we may disclose information:

To vendors and service providers that perform services on our behalf, including website hosting, payment processing, analytics, customer support, scheduling, and communications services.
To professional advisers, such as attorneys, accountants, insurers, and auditors.
When required by law, subpoena, court order, or governmental request.
When reasonably necessary to protect the rights, property, security, or safety of our business, customers, or others.
In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
With your direction or consent.

We do not authorize service providers to use personal information for purposes unrelated to providing services to us.

6. Cookies and Analytics

We may use cookies and similar technologies to operate our website, remember preferences, understand website traffic, and improve our services. You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functions.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission, electronic storage system, or security measure is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may:

Opt out of marketing emails by using the unsubscribe link included in those emails.
Opt out of text messages by replying STOP.
Request SMS assistance by replying HELP.
Adjust cookie preferences through your browser or any cookie controls available on our website.
Contact us to request access to, correction of, or deletion of your information, subject to applicable law.

10. State Privacy Rights

Residents of certain states may have additional privacy rights under applicable law, which may include rights to access, correct, delete, or obtain a copy of personal information and to opt out of certain uses or disclosures. To submit a request, contact us using the information below. We may take steps to verify your identity before completing a request.

11. Third-Party Websites

Our website may contain links to websites or services operated by others. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version on this page and revise the “Last Updated” date. Material changes may also be communicated through other appropriate means.

13. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

AMAC Pharmacy Services
32320 5 Mile Rd
Livonia, MI 48154
Email: support@amacrxs.com
Phone: (888) 722-5579
Website: www.amacrxs.com